Cookies Policy

This Cookies Policy explains how Wildcard City Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Wildcard City Casino holds a licence issued by the Curacao eGaming Authority. All games carry independent RNG certification, and the site runs 128-bit SSL encryption alongside TLS protocols and advanced firewall protection.

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website function correctly, improve performance and provide a more consistent experience.

Some cookies are placed by Wildcard City Casino, while others may be placed by carefully selected third-party service providers that support website operation, security, analytics or other permitted functions. Similar technologies may include web beacons, pixels, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless otherwise stated.

Cookies do not usually contain information that directly identifies you, such as your full name. However, information collected through cookies may be associated with other information that we hold about you. When this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

How we use cookies

We may use cookies for several purposes connected with providing and managing our website and services. The specific cookies used may change over time as our website, technology and service providers develop. Cookies may be used to:

Enable core website functions, including page navigation, account access and secure sessions.
Remember information you provide or choices you make, such as language, region or display preferences.
Help protect our website, accounts and users against fraud, abuse, unauthorised access and other security risks.
Understand how visitors use the website, including which pages are viewed, how visitors move between pages and whether pages operate as expected.
Measure website performance and identify technical errors, delays or other problems.
Improve website content, usability, features and services based on general usage patterns.
Support responsible operation of gambling-related services, including security checks, account controls and the detection of unusual or prohibited activity where permitted.
Remember whether certain notices, consent requests or information messages have been displayed.
Deliver communications or promotional content that may be more relevant to your interests, where this is permitted and where any required consent has been obtained.

Cookies may collect information such as your IP address, browser type, device type, operating system, approximate location, referral source, pages viewed, links selected, session times and general interaction data. The information collected will depend on the cookie and the purpose for which it is used. We seek to use information only for legitimate business, security, service and compliance purposes.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account sign-in, secure areas, fraud prevention, session management, consent preferences and other features necessary to provide a requested service. Because the website may not operate properly without them, they generally cannot be disabled through ordinary preference tools. You may still be able to block them through your browser, but doing so could prevent parts of the website from working.

Functional or preference cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember your preferred display settings, region or consent selections. If you remove or reject these cookies, some preferences may need to be entered again during a later visit.

Analytics and performance cookies

These cookies help us understand how the website is used and whether it is performing effectively. They may provide aggregated reports about traffic, navigation, loading times, errors and general visitor behaviour. We use this information to maintain, test and improve the website. Analytics information may be provided to service providers acting on our behalf and is not intended to identify you personally unless this is necessary for a permitted purpose.

Advertising or marketing cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements or make promotional content more relevant. They may be operated by third parties and may recognise a browser across different websites or services. We will seek consent where required by law. You can usually control these cookies through our preference tool or your browser settings, although opting out may not remove all advertising; it may only make advertising less tailored.

Session and persistent cookies

Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The duration of a cookie depends on its purpose, the settings of the service provider and your browser configuration.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject optional categories of cookies and change your choices later. Strictly necessary cookies may continue to operate because they are required for core functions, security or compliance.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before cookies are stored. The steps vary between browsers and devices, so you should refer to the relevant browser provider for instructions.

Open your browser settings or privacy controls.
Find the section relating to cookies, site data or tracking protection.
Review the available options and choose whether to allow, block or delete cookies.
Close and reopen your browser if required for the changes to take effect.
Review your settings periodically, particularly after updating your browser or changing devices.

If you delete cookies or use a different device or browser, your preferences may not be retained. You may also be signed out of accounts, lose saved settings or need to respond to cookie notices again. Blocking certain cookies may affect website availability, security, functionality, speed or the accuracy of analytics.

Some browsers and devices offer additional privacy controls, including do-not-track signals, tracking prevention and advertising identifier controls. The way these signals operate can vary, and the website may not respond to every browser setting in the same way. You should use the cookie preference tool and browser controls together where available.

Third parties, privacy and policy updates

Third-party providers may use cookies or similar technologies when they provide services for the website. These providers may process information on our behalf for functions such as hosting, security, analytics, payments, customer support or campaign measurement. Third parties may also have their own privacy and cookie policies. We encourage you to review those policies where relevant. We do not control the cookie practices of independent third-party websites, applications or services that you may access through links on our website.

Cookie information may be combined with other information for security, account administration, service improvement, compliance, dispute management or other purposes described in our Privacy Policy. We take reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure. No internet transmission or storage method can be guaranteed to be completely secure.

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information practices. When we make changes, we will publish the updated version on this page and may provide additional notice where appropriate. The date or version shown with the policy may help you identify when it was last updated.

If you have a question about cookies, privacy or the use of information on the website, please use the available contact or support channel provided on the website. We will handle privacy-related requests in accordance with applicable law, our Privacy Policy and any identity or security checks that may be reasonably required.

By continuing to use the website after an updated Cookies Policy has been published, you acknowledge that you have had an opportunity to review the updated policy. Where consent is legally required, we will seek it through the relevant notice or preference mechanism.